Terms of service

Effective November 10, 2026 · Changing Bit Group of Companies · Questions: csr@fightscammers.com

Plain-language summary in italics under each section.

1. The service

FightScammers ("the Service") provides threat-intelligence tooling that helps you document scam communications, generate reports to official abuse and fraud channels, and manage canary traps and inbound-only decoy personas. The Service is a product of the Changing Bit Group of Companies.

We give you software that documents and reports scams; you remain the person who clicks "send" on anything that leaves the platform.

2. Accounts & eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction). One account per person; you are responsible for your credentials. We may suspend or delete accounts that violate these Terms or the Acceptable use policy.

3. Subscriptions, billing & refunds

Protection is licensed per protected email address at $99.00 per year, following a 30-day free trial per email. Payments are processed by Stripe; we never store card data. Paid term ends on the paid-until date shown in Billing; renewals are manual one-click purchases (no surprise auto-renewal). You may request a full refund within 14 days of payment by emailing csr@fightscammers.com. We may refund after that window at our discretion.

4. Your responsibilities — lawful use only

You agree to use the Service only for lawful purposes. You must not use it to harass, threaten, defame, dox, or attack any person or system. You confirm that evidence you submit (scam emails, headers, artifacts) was lawfully received by you. Generated reports are drafts for your review — you are responsible for what you send and where you file it. You must not use the Service as the basis for unauthorized access to any system, for traffic attacks, or for deception of any party other than a party that first deceived or solicited you through your own decoy identities.

5. No guarantee of outcomes

We work hard to make reports effective, but we do not guarantee that any registrar, provider, exchange or authority will act, or that any scam will stop. The Service is tooling, not legal advice; for legal advice consult a licensed attorney in your jurisdiction.

6. Content & evidence

You retain ownership of the content you submit. You grant us the limited license needed to store it, process it, and generate drafts from it. Delete a case and its raw evidence is deleted from production databases. Backups expire on schedule (30 days).

7. Availability & changes

We aim for high availability but do not guarantee uninterrupted service. Third-party APIs (Stripe, OpenRouter, abuse-desk forms) may change; we adapt the Service as needed. Material adverse changes to paid features will be communicated by email.

8. Termination

You may delete your account at any time in Settings. We may terminate for violation of these Terms. Sections that should survive termination (privacy obligations, accrued payment duties, disclaimers) do survive.

9. Disclaimers & limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, Changing Bit Group of Companies is not liable for indirect or consequential damages; our aggregate liability is limited to the amount you paid us in the 12 months before the claim.

10. Governing law & disputes

These Terms are governed by the laws of the operator's principal place of business, without regard to conflict-of-law rules. Disputes will first be addressed in good faith through csr@fightscammers.com; unresolved disputes go to binding arbitration or the competent courts of that jurisdiction, except where your local consumer law gives you a better forum.

11. Contact

Changing Bit Group of Companies — support and legal: csr@fightscammers.com.